FAQ– BauBax
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My package shows delivered but I have not received it.

If your tracking says that the package is dropped off at the front door/porch, we suggest you check your mailbox and with your neighbors and families first. If you still cannot find it, please reach out to us on support@baubax.com within 7 days so that a lost claim can be filed. BauBax is not responsible for any lost shipments reported after 7 days.

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