FAQ– BauBax
30-Day Easy Returns

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I do not wish to accept my order due to import duties.

We understand that import duties can be high in some countries. Unfortunately, we are not able to ship duty-free internationally and this information is made available at the checkout page. Rejecting receipt of a package (a.k.a., "Return to Sender", or "RTS") is considered returning the package without an RMA Number and may be charged up to 50% of the retail value as a restocking fee. Any fees or shipping charges incurred by the unauthorized return of the package will be re-billed to the customer in the form of a deduction from any applicable refund amount. In cases where the rejected package costs more than the order itself, a refund is not possible. We appreciate your understanding in this regard.

Note - Currently we are not accepting international orders.

Nov 18, 2020