FAQ– BauBax
Ships to US, CA, EU, UK, SG, JP, HK, AU, NZ, KR, IL


FAQ Banner


  • Can I pay on delivery?

    We do not offer a pay on delivery option. Payment has to be done when placing the order on the website.
  • Can I use my Baubax gift card to place an order on Baubax?

    Yes, if you have a Baubax gift card, you can use it to place your order. Just enter the 14 digit code at the time of checkout.
  • Can you tell me how much your products will cost in my currency?

    Currently, our prices are in USD for all stores. You can Google the currency rate from USD to your currency to get the latest rate.
  • Is it safe to you a credit card / debit card on your website?

    Yes. Baubax.com is protected by SSL encryption technology and the Safe Shopping Guarantee.Also, if you pay by debit card, the amount that you will be charged will be put on "hold" until the shipment is confirmed. Once your order is shipped, the amount of the transaction will be withdrawn from you...
  • What forms of payment do you accept?

    BauBax Lifestyle LLC currently accepts Visa, MasterCard, Discover, American Express, Amazon Pay and PayPal.
  • What is an authorization failure?

    Please double check the credit card number and expiration date on your card. Also, please be aware that we currently accept Visa, MasterCard, Discover, and American Express for credit card payment. Sometimes your financial institution may place a temporary security hold on your card to ensure it ...
  • Why is my payment verification taking so long?

    We have set algorithms and a software in place that gathers data about all the information that is provided to us. We do take everything into consideration before we give out a decision. Hence, our risk management team takes a little time to dig deep to connect all the dots to make sure it is not...
  • Why was my payment declined?

    All our orders go through a Payment Verification Process, which takes 5 mins to 24 hrs to be verified. The order will be processed once the payment has been verified. If the payment is unverified, the transaction will be declined. Please make sure that you are entering the correct card details or...